Adventure Wagon will build a custom Interior Kit as detailed in the submitted documents. Configurator pricing should be used as a guideline, and is subject to change until final payment is received. The buyer assumes full responsibility for installing all components according to the included instructions, and acknowledges that basic mechanical aptitude and experience with hand tools is required for installation. Any deviation from the stated instructions will void any product warranty. If buyer is not capable of proper installation, the buyer will seek the help of a qualified expert. The buyer understands that any requests for changes to the configuration detailed in this document may result in added costs and production times. The buyer acknowledges that any images in the online configurator tool are a representation, and the actual product may vary. The buyer is responsible for reviewing the warranty and return policies online. All sales are final.
Cancellation Policy
Ala Carte Items:
All ala carte items may be cancelled for a full refund anytime before the item is scheduled to ship or be picked up.
If an order is unable to ship due to lack of payment or is not picked up within one month of order completion the order will be cancelled and restocked. If payment was submitted prior the payment will be refunded in full.
Full Interior Systems:
If an order is cancelled at least one month prior to the scheduled due date or install date, a full refund will be issued minus the initial $250 deposit.
If an order is cancelled within a month of the scheduled due date a refund will be issued minus a 15% restocking fee of the initial 50% deposit as the order will be in final production at this point. The $250.00 deposit will not be refunded.
If an order is unable to ship or be picked up due to lack of payment storage fees will be charged starting one week after the scheduled due date. If payment is not received within 2 months of the scheduled due date the order will be cancelled, restocked, and the deposit refunded minus a 15% restocking fee.
Refunds will not include any credit card fees charged previously.
Any custom or special ordered items that Adventure Wagon does not stock or produce are final sale and will not be issued a refund if cancelled. This includes but is not limited to the following:
- Smart Floors
- Smart Floor Coverings
- Seats
- Interior Components not stocked by Adventure Wagon
- Roof racks or exterior components not stocked by Adventure Wagon
Installation Cancellation Policy
If an appointment is cancelled or rescheduled at least 6 weeks prior to the scheduled due date or install date, a full refund will be issued minus the initial $250 deposit.
If an order is cancelled within 6 weeks of the scheduled due date a refund will be issued minus a 15% cancellation fee of the 50% deposit. The $250 deposit will not be refunded.
Warranty period begins on the date the product is delivered to the original customer.
If you need to start a return or warranty claim please reach out to info@adventurewagon.com or 503-427-0140
